Legal

Terms of Service

Last updated: May 11, 2026

These Terms of Service ("Terms") govern your access to and use of Gate Bridge — the website at gatebridge.com, the Gate Bridge web and mobile applications, and any related services (collectively, the "Service"). By creating an account or using the Service you agree to these Terms.

Plain-language summary.Gate Bridge is a CRM for photographers. You own your data and your published content. We bill you for the subscription you choose; you can cancel any time. We provide the software as-is — we're not a party to your contracts with your own clients. Don't abuse the Service or use it for illegal purposes. If we cause damage, our liability is capped at what you've paid us in the prior 12 months. The full Terms below have the detail.

These Terms are not legal advice. If you have questions, contact legal@gatebridge.com.

1. Acceptance of Terms

By creating an account, signing in, or using the Service you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you are entering into these Terms on behalf of an organization (a studio, a partnership), you represent that you are authorized to bind that organization.

2. Definitions

  • Account — your user record in the Service.
  • Workspace — a billing and data scope within Gate Bridge containing your clients, shoots, galleries, invoices, contracts, posts, and other records. You may belong to one or more workspaces.
  • Your Content — anything you submit to the Service: client records, shoots, galleries, invoices, contracts, blog posts, and similar entries.
  • Client — a person or entity whose information you store in your Workspace (e.g., a couple you photograph).
  • Subscription — a paid plan (Pro, Studio) that grants additional features or capacity beyond the Free tier.

3. Eligibility & Account Registration

You must be at least 16 years old to use the Service. To create an Account you must provide a valid email address and a secure password. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. Notify us at security@gatebridge.com immediately if you believe your Account has been compromised.

4. Subscriptions & Billing

Gate Bridge offers a Free tier and paid subscription plans (currently Pro and Studio). Pricing for paid plans is displayed on the gatebridge.com pricing page and may change from time to time; price changes apply at your next renewal.

  • Billing cycle — paid plans renew automatically on a monthly or annual cycle, depending on the cadence you select.
  • Payment — payments are processed by Stripe. By subscribing you authorize us (via Stripe) to charge your payment method on each renewal date.
  • Taxes — listed prices do not include taxes unless explicitly stated. You are responsible for any sales, use, VAT, GST, or similar taxes assessed on your subscription.
  • Failed payments — if a renewal payment fails, we will retry over several days. If the failure persists, your subscription will downgrade to the Free tier and access to paid-tier features will be suspended until payment is resolved.

5. Free Tier

The Free tier is offered for evaluation and light personal use. It is provided as-is, may be modified or discontinued at our discretion, and is subject to feature caps (e.g., number of active clients) described on the pricing page.

6. Refund Policy

Subscription fees are charged in advance and are non-refundable except where required by law. If you cancel a paid plan mid-cycle, you will retain access to paid features through the end of the current billing period; we do not pro-rate refunds for unused time.

If you believe you have been charged in error, contact billing@gatebridge.com within 30 days and we will review the charge in good faith.

7. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal business purposes. You may not sublicense, resell, or make the Service available to any third party except as expressly permitted by these Terms.

8. Your Content & Ownership

You own Your Content. We do not claim ownership over the client records, shoots, galleries, invoices, contracts, blog posts, or other information you store in the Service.

You grant Gate Bridge a limited, worldwide, royalty-free license to host, copy, transmit, display, and process Your Content solely to provide the Service to you. This license terminates when Your Content is deleted from the Service, except to the extent we are required by law to retain it (e.g., transactional records) or to the extent it has already been distributed by you on the public web (e.g., a blog post you previously published).

For blog posts you publish under your Workspace (visible at /studios/[your-slug]/blog), you additionally grant Gate Bridge the right to display your content on those public pages and to include those pages in our sitemap so search engines can index them.

9. Photographer Responsibilities

The Service is a tool you use to run your relationship with your clients. Gate Bridge is not a party to the agreements, contracts, services, or transactions between you and your clients. You are solely responsible for:

  • The accuracy, legality, and appropriateness of the data you store about your clients, including obtaining any consents required under privacy law in your jurisdiction.
  • The contracts you draft, send, and sign through the Service. Gate Bridge provides templates and a signing surface; it does not provide legal advice. We strongly recommend that a lawyer familiar with your jurisdiction review your contract template.
  • The accuracy of invoices you generate and the tax treatment thereof.
  • Delivery of photography services and galleries to your clients.
  • Any disputes between you and your clients, including refund requests, claims of non-performance, or copyright disputes.

10. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Upload or transmit malicious code, viruses, or content designed to disrupt, damage, or limit the functionality of the Service.
  • Attempt to gain unauthorized access to the Service, other users' accounts, or any systems or networks connected to the Service.
  • Reverse engineer, decompile, scrape, or otherwise attempt to derive the source code or underlying data structures of the Service, except to the extent expressly permitted by law.
  • Use the Service to send spam, harass any person, or transmit content that is defamatory, infringing, obscene, or violates the rights of any third party.
  • Use the Service to store content depicting child sexual abuse, terrorist recruitment, or any other content explicitly prohibited by law.
  • Use the Service to compete with Gate Bridge — that is, to build, train, or improve a competing CRM product.
  • Misrepresent your identity or affiliation with any person or entity.

We may investigate and take action — including content removal, Account suspension, or Account termination — for any violation of this section, at our reasonable discretion.

11. Third-Party Services

The Service integrates with or references third-party services including but not limited to: Stripe (payments), Supabase (data infrastructure), Google (OAuth, Gmail, Calendar), Cloudflare (delivery), DocuSeal (signing), Pixieset and other gallery hosts (gallery preview fetching), and the like. These services are provided by independent third parties under their own terms and privacy policies.

Gate Bridge is not responsible for the availability, accuracy, reliability, or performance of third-party services. If a third party changes their service in a way that limits or breaks Gate Bridge functionality (for example: a gallery host modifies their HTML and breaks our preview fetching), we will repair the integration when reasonably possible but make no guarantee.

12. Electronic Signatures

The Service includes a contract-signing surface that accepts typed-name electronic signatures and captures an audit trail (IP address, browser user-agent, timestamp) at the moment of acceptance. Electronic signatures executed via the Service are intended to be legally binding under the U.S. ESIGN Act, the EU eIDAS Regulation, the UK Electronic Communications Act, the Canadian PIPEDA Part 2, and equivalent law in other jurisdictions.

However, Gate Bridge does not warrant that any specific contract you send through the Service is enforceable — enforceability depends on the contract's substance, the parties' consent, and applicable law in the relevant jurisdiction. You are responsible for the substance of your contracts and for obtaining legal counsel where appropriate.

13. Intellectual Property

The Service — including all software, design, branding, text, graphics, the "Gate Bridge" name and mark, the bridge logo, and the editorial blog content we ourselves author at /blog — is owned by Gate Bridge or its licensors and is protected by intellectual property laws. Nothing in these Terms transfers any right, title, or interest in our intellectual property to you, except for the limited license described in Section 7.

14. Privacy

Our collection, use, and disclosure of personal information is described in the Privacy Policy, which is incorporated into these Terms by reference. By using the Service you also agree to the Privacy Policy.

15. DMCA & Copyright Complaints

If you believe that content hosted on the Service infringes your copyright, you may submit a written notice to dmca@gatebridge.com containing:

  • Your physical or electronic signature
  • Identification of the copyrighted work claimed to be infringed
  • Identification of the material on the Service that is claimed to be infringing, with sufficient detail (e.g., URL) for us to locate it
  • Your contact information (address, telephone, email)
  • A statement that you have a good-faith belief that the use is not authorized
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on behalf of the owner

We will respond to valid DMCA notices in accordance with the U.S. Digital Millennium Copyright Act and analogous procedures in other jurisdictions. We may terminate the Accounts of repeat infringers.

16. Termination

By you — you may cancel your subscription or delete your Account at any time from the Service settings. Upon deletion we will follow the data retention schedule described in our Privacy Policy.

By us — we may suspend or terminate your Account without notice if you (a) materially breach these Terms, (b) fail to pay amounts owed, (c) use the Service in a way that creates legal exposure for Gate Bridge or other users, or (d) engage in prohibited conduct under Section 10.

Upon termination, your right to access the Service ends immediately. Sections that by their nature should survive termination (e.g., ownership, disclaimers, limitations of liability, indemnification, governing law) will survive.

17. Suspension

We may suspend access to all or part of the Service at any time for maintenance, security, or to investigate suspected misuse. For scheduled maintenance we will provide reasonable advance notice when feasible.

18. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Gate Bridge does not warrant that the Service will be uninterrupted, error-free, free of viruses or other harmful components, or that defects will be corrected. We do not warrant any specific outcome from your use of the Service — including increased bookings, improved client satisfaction, or any specific revenue impact.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GATE BRIDGE, ITS AFFILIATES, OR ITS OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES — INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD $100) OR (B) THE TOTAL AMOUNTS YOU HAVE PAID GATE BRIDGE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of these limitations may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold harmless Gate Bridge, its affiliates, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party right, including any intellectual property, privacy, or publicity right
  • Any dispute between you and any of your clients, including claims related to contracts, deliverables, refunds, or copyright in photographic work
  • Any content you submit, store, or publish through the Service

21. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of [governing-law jurisdiction to be set prior to public launch], without regard to conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be resolved as follows:

  • Informal resolution first — before filing any formal action, the parties will attempt in good faith to resolve the dispute by email or video conference for at least 30 days.
  • Forum — if informal resolution fails, the dispute will be submitted to the exclusive jurisdiction of the courts in [forum to be set prior to public launch], and the parties consent to personal jurisdiction in that forum.
  • Small claims preserved — either party may bring a claim in any applicable small-claims court.
  • No class actions — to the extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of a class, consolidated, or representative action.

22. Changes to Terms

We may modify these Terms from time to time. If we make material changes that adversely affect your rights, we will provide notice by email or in-app at least 30 days before the changes take effect, where reasonable. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. The "Last updated" date at the top reflects the most recent revision.

23. Miscellaneous

  • Entire agreement — these Terms, together with the Privacy Policy and any order form or addendum referenced by us, constitute the entire agreement between you and Gate Bridge regarding the Service.
  • Severability — if any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver — our failure to enforce any right or provision under these Terms is not a waiver of that right or provision.
  • Assignment — you may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms (for example, in connection with a merger, acquisition, or sale of assets) without restriction.
  • Force majeure — neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control (natural disasters, war, civil unrest, government actions, internet or hosting outages).
  • No agency — these Terms do not create any partnership, joint venture, employment, or agency relationship between you and Gate Bridge.
  • Notices — we may provide notices to you by email or in-app. You may provide notices to us at the address in Section 24.

24. Contact

Questions about these Terms?

General: hello@gatebridge.com
Legal: legal@gatebridge.com
Billing: billing@gatebridge.com
Security: security@gatebridge.com
DMCA: dmca@gatebridge.com
Mailing address: Gate Bridge — mailing address to be added prior to public launch.

These Terms are provided for transparency and as a baseline. Real legal compliance requires review by a lawyer familiar with your jurisdiction, your business structure, and your specific risk profile. The governing-law jurisdiction and forum placeholders in Section 21 must be filled in by counsel before public launch.